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Sep 28, 2017

Ryan Raffaelli is with Harvard Business School and studies how innovation transforms industries.
 
He talks about how retailers can engage the public by:
     - creating local connections with the community 
     - curating a tailored set of products to suit the local culture
     - building places for neighborhoods and interest groups to convene
 
Dwight Angelini is with Longpoint Realty Partners, which invests in commercial real estate.
 
He talks about how his team has created value by buying retail centers where local needs aren't being met. His team builds a community destination with new retailers and property managers that know how to build community.
 
For more on this topic, check out Longpoint's paper, Know Thy Community.
 
Got a retail question?  Tweet at: @JamesDCook  
 
Leave a message on the Where We Buy hotline. We may use it on an upcoming show. (602) 633-4061
 
Read more JLL retail research here.
 
James Cook is the director of retail research in the Americas for JLL.
 
Theme music is Little Lily Swing by Tri-Tachyon under Creative Commons 4.0 license.